Accessing Your MEXC Account
Logging into your MEXC account is straightforward, but implementing proper security measures is crucial for protecting your digital assets. This guide covers the login process and essential security practices.
1 Navigate to MEXC Platform
Visit the official MEXC website at www.mexc.com or open the MEXC mobile app. Always verify you're on the legitimate MEXC platform to avoid phishing sites.
2 Enter Login Credentials
Input your registered email address or phone number and your password. MEXC supports multiple login methods including email, mobile number, and account ID.
3 Complete Security Verification
If you've enabled two-factor authentication (2FA), enter the code from your authenticator app or SMS verification. This additional security layer protects your account from unauthorized access.
Security Alert
Never share your login credentials or 2FA codes with anyone. MEXC support will never ask for this information. Always verify you're on the official MEXC website before entering your details.
Essential Security Features
Two-Factor Authentication (2FA)
Enable 2FA in your account security settings. Google Authenticator is recommended over SMS authentication for enhanced security. This requires both your password and a time-sensitive code to access your account.
Anti-Phishing Code
Set up a unique anti-phishing code that appears in all legitimate MEXC emails. This helps you identify phishing attempts and fake communications.
Login History Monitoring
Regularly check your login history in the security settings. Review devices and locations that have accessed your account and immediately report any suspicious activity.
Pro Tip
Bookmark the official MEXC website to avoid accidentally visiting phishing sites. Enable login notifications to receive alerts for new sign-ins.
Troubleshooting Login Issues
Forgotten Password
Use the "Forgot Password" feature on the login page. You'll receive reset instructions via email or SMS. Always create a new strong, unique password.
2FA Problems
If you've lost access to your 2FA device, use your backup codes or contact MEXC support for account recovery. Keep backup codes in a secure location.
Account Locked
Multiple failed login attempts may temporarily lock your account. Wait for the lock period to expire or contact support if the issue persists.